Returns


If you are not entirely delighted with the products that you have chosen, we will offer you an exchange or, at our option, a refund, provided that the products are returned complete, in perfect condition, unused, and with the original packaging.

Please note that you need to notify us by email within 7 working days of delivery at sales@havetohave.com.au and return the goods to us within 14 days of delivery.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.

To return any products to us please mail to :

Have to Have

18 Holland Place

TUMBI UMBI  NSW 2261

AUSTRALIA

When returning items you need to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty or has been incorrectly supplied.